1. Acceptance of terms

By downloading, accessing or using Help Me Sell (“the App”), you agree to be bound by these Terms of Use. If you do not agree, do not use the App.

2. User accounts

You must create an account to list items for sale. You are responsible for keeping your login details confidential and for all activity that occurs under your account.

You must provide accurate, current and complete information when you register, and you must be at least 18 years old.

3. User content and listings

You retain ownership of the photos, descriptions and other content you upload to Help Me Sell.

By uploading content, you grant Help Me Sell a non-exclusive, royalty-free licence to host, display and distribute that content within the App, solely to facilitate listings.

You warrant that you own or have the right to sell any item you list, and that your listings do not break any law, infringe anyone’s intellectual property, or depict prohibited, illegal or stolen goods.

Help Me Sell may remove any listing or suspend any account that breaches these terms.

4. In-app purchases and Coins

Help Me Sell is free to use. It also offers optional paid features activated using in-app virtual currency (“Coins”).

• What Coins do. Coins buy visibility for your own listings — moving a listing back to the top of the feed, or featuring it above other listings for a period. They do not affect the price of any item or give any advantage in a transaction.
• How they are bought. Through the standard App Store and Google Play in-app purchase mechanisms.
• No monetary value. Coins are a licence to use a feature. They hold no real-world monetary value, cannot be redeemed for cash, and cannot be transferred between accounts.
• Refunds. All Coin purchases are processed by the relevant app store and are subject to that store’s refund policy.
• Once spent, spent. Coins used to bump or feature a listing are consumed at that moment and are not returned if the listing is later edited, removed or sold.

5. Marketplace disclaimer

Help Me Sell is a platform that connects sellers and buyers. We are not a party to any transaction between users. We do not process payments between buyers and sellers, and we do not handle delivery or shipping.

We make no guarantee about the quality, safety, legality or accuracy of listed items. Transactions are conducted entirely at the risk of the users involved. Meeting a stranger to complete a sale carries risk; please take sensible precautions.

6. Reviews

After a completed deal, both parties may leave a review. Reviews are held until both sides have written one, or until a set period has passed, whichever comes first. We may remove a review that is abusive, false, or unrelated to the transaction.

7. Termination

We may modify, suspend or end your access to the App at any time, without notice, if you breach these terms.

8. Governing law

These terms are governed by the laws of Singapore, and any dispute will be subject to the exclusive jurisdiction of the Singapore courts.

9. Contact

Questions about these terms can be sent to helpmesell.sg@gmail.com.